Scope of work - Towards Transforming Patna into a Socially Smart and Sensitive City

23 December 2019

Location                     : Patna (Bihar)

Coverage                    : 20 Slums; 5000 Sanitation Workers

Duration                     : January, 2020 – December, 2022

Govt. Partners           : Patna Municipal Corporation

 

  1. Background

‘Smart City Mission’ is relatively a new initiative by the Government of India to drive economic growth and improve the quality of life of people in urban areas by enabling local development and harnessing technology to create smart outcomes for peoples. The city of Patna was selected in the third list of cities under Smart City Mission, and since than it has made good progress in developing different initiatives with an outlay of Rs 2700 cr. With its distinctive vision of “Citizens of Patna opine to co-create and preserve rich heritage through behaviourally transformed and modernized capital city in all aspects by offering improved quality of life, governance, inclusivity and seamless mobility”, Patna Smart City Plan is built on the six strategic pillars: 1). Robust and Resilient Infrastructure (aiming at hygienically clean city); 2). City Decongestion (Seamless Mobility); 3). Recreationally rejuvenating; 4). Robust Financial and Economic Base (enhancement of tertiary Base of the City); 5). Socially inclusive, alert and aware; and 6). Unique city identity.

 

These six pillars are further articulated through 6 strategic directions and 25 smart goals. The key elements of the plan are ‘Area Based Development’ of 817.35 acres of area between Patna Junction and Gandhi Maidan and ‘Pan City Solutions’ for the entire city. While the pan city solution targets at providing smart solutions through a centralised command and control center, inter-agency and inter-sectoral collaboration and urban mobility, the area based development focuses on land use planning and infrastructure development in the smart city designated area.

While hard-core infrastructure component finds prominence in the Smart City plan, it is equally important to balance it with softer people-centric initiatives for citizens’ empowerment to ensure their engagement and involvement with the Smart City planning and implementation. The scope of engagement needs to be elaborated to include the engagement of citizens actively and on a regular basis to ensure a ‘citizen led development’ of the Smart City. People, especially the poor, marginalized and vulnerable should be at the centre of any development process especially when two-thirds of Patna’s population lives in slum-like conditions including the urbanized villages and informal settlements. The Smart City Initiative offers an excellent opportunity to ensure equity and inclusion - the vision for Patna Smart City has enlisted it as an important component in the scheme of the things. For example, the Strategic Pillar 5 on Inclusive, Aware and Alert Smart Patna under Goal 2 focuses on Social Equity. A budgetary outlay of Rs 27.32 crore has been sanctioned under the social equity pillar that includes health and hygiene, education and child development besides other issues.

 

It is with the above aim that Patna Municipal Corporation (PMC) entered into a partnership with United Nations Population Fund (UNFPA) to focus on improving the life of its most vulnerable citizens, namely the Sanitation Workers of PMC, their families as well as the entire sanitation worker community living in pitiable condition in slums of Patna.

 

  1. OBJECTIVE

The Objective of “Towards Transforming Patna into a Socially Smart and Sensitive City” project is to alleviate health and work/safety hazards of Sanitation Workers of PMC, and inculcate leadership in them to empower their families (Women/Young People) and community in 20 slums, through increased access to knowledge and services.

 

  1. SCOPE OF WORK

Within the context of the background and objective of the assignment (above), the scope of work for the selected Implementing Partner may entail the following strategies with an overarching aim to develop an integrated and synergistic model for citizen centric social interventions through planning, community engagement, channelizing and harnessing the energy of community influencers and young people for improved health and well-being of the sanitation worker and their community, who are vulnerable and poor, in order to build Patna as a socially Smart City.

The Selected Implementing Partner would undertake the quality and timely implementation of the following Scope of Work:

  1. Training and Capacity Building of 5000 Sanitation Workers of Patna Municipal Corporation to alleviate their work/safety and health hazard
  2. Identify, promote, capacitate and nurture a cadre of 200 Change Agents/Leaders from Sanitation worker community
  3. Collectivise, organise and capacitate women and adolescent/young people from sanitation worker community in 20 identified slums of Patna for slum development, increased access to services and entitlements, and eradication of gender based violence and harmful practices
  4. Handhold and build capacities of Patna Municipal Corporation on project and socially smart city concept

 

 

  1. METHODOLOGY (SUGGESTIVE)
  1. Activity -1 Capacity Building of 5000 Safai Karamcharis of PMC on Health, safety and leadership

The project aims to directly alleviate the health and work/safety hazards of 5000 sanitation workers from PMC. Through a cascading model, 200 supervisors have received training of trainers and additionally 300 sanitation workers have been trained. The training/reference module has already been prepared.

The selected Implementing partner will have to undertake the following tasks

  1. Quickly review the training/reference material and incorporate changes/adapt them to the project need
  2. Print training/reference material and flip books as per the methodology proposed by the partner
  3. Conduct 1 day refresher of Trainers (Batch size of 40)
  4. Facilitate 1 day orientation of 5000 Sanitation workers by Trainers (Supervisors) in a batch size not exceeding 40 trainees

The selected and trained master trainer will be imparting training in batches to respective safai Karamcharis from their circle.

Sanitation worker circle wise:

Name of Circle

No. of Safai Karamchari

No. of batches for 1 Day Training

  1. Bankepur Circle

830

21

  1. New Capital Circle

900

23

  1. Patliputra Circle

750

19

  1. City Circle

850

21

  1. Azimabad Circle

1140

28

  1. Kankarbagh Circle

100

3

Total

4570

115

-

  1. Activity -2 Identify, promote, capacitate and nurture a cadre of 200 Change Agents/Leaders from Sanitation worker community

Towards a sustainable and holistic approach, the project aims to work more closely with 200 trained and identified sanitation workers (males/Females) for extended work and changes through them in 20 targeted bastis/slums. The project will endeavour to develop these 200 sanitation workers over a period of time to become change agents and leaders for the empowerment of their families and communities, and for ensuring increased access to knowledge and services in their slums.

The selected Implementing partner will undertake the following tasks

  1. Develop practical handbook/guide for the leaders/change agents with describing their anticipated role, knowledge needed to achieve that role, and how will they do it
  2. Develop detailed month/week wise activity plan for these change agents/leaders
  3. Conduct regular trainings/refreshers and provide handholding support to these change agents to conduct their work

 

  1. Activity -3 Collectivise, organise and capacitate women and adolescent/young people from sanitation worker community in 20 identified slums of Patna for slum development, increased access to services and entitlements, and eradication of gender based violence and harmful practices

Sanitation workers mostly dwell in the slums and for the advancement and betterment of sanitation worker community and their immediate families, it becomes important to work in the slums. The project has reached out in 10 identified slums, and will be extending the work in additional 10 slums from January 2020.

In the 10 slums where the project was initiated following platforms were created

  • Women collective of Sanitation Workers (20 members/collective; 1 collective/slum)
  • Gender equity clubs of adolescents from sanitation worker community ( 20 adolescents/club; 2 clubs in each slum)
  • Slum Chaupal comprising of collectives, clubs and general population

The selected Implementing partner will undertake the following tasks

  1. Form women collectives and adolescence clubs in 10 new slums
  2. Support and nurture the collectives and clubs in 10 old slums
  3. Engage, motivate and develop working schedule of Sanitation worker change agents to work with the women collectives/adolescence clubs
  4. Develop monthly training/orientation calender and reference material for the collectives and groups in manner that theoretical training on each topic is followed by corresponding action by these platforms for each month
  5. Support, capacitate and nurture the above platforms for
    • Increase in knowledge and awareness on key social issues, sexual and reproductive health, slum development
    • Increased capacities to conceive, plan and execute slum development work
    • Increased access to
      • Basic amenities (Water, toilets and Lights)
      • Basic services (medical and health through halth camps)
      • SRH/Maternal Health services through health camps

             (Leverage Health system under National Urban Health Mission)

      • Increased access to entitlements, including Ayushman Bharat Health Insurance and other insurance schemes

 

  1. Activity -4 Handhold and build capacities of Patna Municipal Corporation on project and socially smart city concept

Patna Municipal Corporation (PMC) is the most important stakeholder in this entire initiative who would provide complete leadership and direction to the project. Considering this aspect, the implementation partner will have to work out modality of handholding and supporting PMC so that the leadership and direction to the project activities continues smoothly. PMC has also designated a Nodal Person for this project.

The selected Implementing Partner will have to undertake the following tasks:

In the 10 slums where the project was initiated following platforms were created

  • Provision the sitting of a technical/management expert in the socially smart city cell at PMC (Full time) in consultation with UNFPA and PMC.
  • Regular networking with key PMC officials, including City Managers
  • Develop Project Log Frame, M & E Framework and MIS
  • Work with UNFPA and PMC to develop monthly activity plans and its dissemination to PMC
  • Undertake need-based orientation/refreshers of key officials of PMC
  • Work out detailed M&E and MIS for the project in consultation with UNFPA and PMC and share its results monthly
  • Undertake process documentation (written/photographic) of the activities each month and share the report with PMC and UNFPA
  • Analyses the issues encountered in the work and prepare policy advocacy strategy for socially smart city concept vis-à-vis slums and sanitation workers

 

  1. OUTPUTS

The following outputs are envisaged from this project

  1. Training of 5000 Sanitation Workers
  2. Creation of 200 change agents from Sanitation Workers
  3. Increase in knowledge, awareness of women collectives and adolescence clubs
  4. Increased access to basic and health services to collectives and/or slums

The above list is indicative at output level. The selected Implementing partner will have to develop entire project Log Frame, M & E framework and MIS in consultation with UNFPA