To facilitate continuous professional learning of the RKSK counsellors, UNFPA (Rajasthan), in 2018, approached iCALL, TISS. iCALL Psychosocial Helpline, a field action project of the School of Human Ecology at the Tata Institute of Social Sciences, Mumbai is a national level technology-assisted counselling service. Over the past two years, 83 RKSK counsellors across Rajasthan were trained in a range of counselling topics through Samvaad e-learning platform. As an outcome of the e-learning engagement, RKSK counsellors reported changes in their knowledge levels, skills & perspectives on adolescent counselling. This casebook has been developed by iCALL, in partnership with UNFPA & the State of Rajasthan to highlight the experiences of adolescents seeking counselling services from the Ujala Clinic.